Cookie policy


We use cookies on our website to create the most effective website possible for our users. Among other things, the cookies we use allow us to improve your experience when using our website and to ensure the website performs as you expect it to.

This cookie policy explains what cookies are, how we use them on our website and what benefits they bring.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the Internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device.

HSBC Group websites use cookies for a variety of reasons, including determining preferences, letting users navigate between pages efficiently, verifying users and carrying out other essential security checks. The cookie policy on each HSBC Group website will explain how they use cookies.

Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout; however it also covers these alternate mechanisms.

More information about cookies can be found on allaboutcookies.org.

How cookies make our website safer and easier to use

Cookies are used for a variety of reasons, such as to improve website functionality and performance and to safeguard your privacy when you’re browsing our website.

We use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC is not responsible or liable for their privacy practices.

How we work with trusted third parties

Third parties are trusted suppliers to HSBC. They include partners who provide important functionality to our website, and partners who help us improve our website, such as Webtrends, who provide statistics about which pages are visited most frequently.

We will not share any personal information gathered through the cookies on this website with third parties.

More about your privacy

To find out more about how HSBC protects your privacy when using our website, please read our terms and conditions, privacy statement and hyperlink policy.

List of our cookies

Essential cookies

These cookies are vital to us providing key features of our website, such as the ability to use online tools, log on securely and save your favourite articles.

Details of essential cookies used on our website
Cookie name Description
ASP.NET_SessionId This cookie assigns a unique ID to your session to connect it to the server and for other internal processes required throughout the course of the session.
HsbcCookiePolicy This cookie is used to display and hide our cookie policy banner.

Functionality and performance cookies

These cookies give you extra functionality, such as being able to ask us to remember your preferences. They also let us monitor how our website is performing so we can make regular improvements.

Details of functionality and performance cookies used on our website
Cookie name Description
utag_main This cookie used by our sites to manage tags on each of our pages.
AMCV_###@AdobeOrg This cookie is used Adobe Analytics to identify a unique visitor.
s_cc This cookie is used by Adobe Analytics. It is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True").
s_sq This cookie is used by Adobe Analytics. It is set and read by the JavaScript code when the ActivityMap functionality is enabled; it contains information about the previous link on this site that was clicked on by the user.
s_vi This cookie is used by Adobe Analytics to identify a unique visitor.
s_fid This cookie is used by Adobe Analytics to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions.
mbox This cookie is used by Adobe Target. It keeps a number of values to manage how visitors experience Target campaigns.
demdex Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.
Dextp Audience Manager sets this cookie to record the last time it made a data synchronization call.
Dstjs Audience Manager sets this cookie when there's an error sending data to a destination.
tms-ref This cookie will be used to store the session referrer.

Frequently asked questions

What has changed, and how does this affect me?

We have always used cookies to give you the best possible experience on our website. As part of a change in legislation, all websites are now required to provide additional information on what cookies are, how they are used and what benefits they bring.

These changes will not affect the way in which you currently use our website. Do I need to accept cookies?

The current changes to our website simply explain what cookies are, how we use them and what benefits they bring. You are not currently required to do anything, other than read our cookie policy to understand these changes.

Do HSBC cookies contain my personal information?

Our cookies do not store personal information such as your name, address, telephone number or e-mail address.

Do cookies mean I could get cold calls or junk mail?

We never use the data gathered through cookies to contact you via post, e-mail or by phone. We may use cookies to show you subtly tailored content on our website, of things we think you might be interested in, but only in relation to HSBC products and services. You will never see advertising on our website from anyone other than HSBC Group companies and our agents.

Can cookies pass on my personal information to others?

The only time we may share personal information gathered through cookies, is when you have given us express consent to do so by applying for a product or service.

Can cookies allow others access to my computer’s hard drive?

The cookies we use cannot look into your computer, smartphone or other device for accessing the Internet and obtain information about you, your family or your business, or read any material kept on your hard drive.

If I use a public computer, will someone be able to get my details from the cookies?

Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website.

Can I opt out of all cookies?

If you wish to opt out of all cookies for this website and any other website, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.

However, please remember that cookies are often used to improve certain functions on our website. If you choose to switch certain cookies off, it could affect how our website works.

More information about how to disable cookies can be found on allaboutcookies.org

Where can I find out more about cookies?

More information about cookies can be found on allaboutcookies.org